This page contains the original Policy & Procedure documents that LCSA developed in 2011 (updated in 2013), as part of our Policy Development Project (PDP). Your organisation may want to stick with the more recent documents that were developed in 2018 and updated in 2022 which can be found here - However the policies available below may still be of interest to you.

Organisations who have purchased the LCSA Policies can download the relevant documents from the links provided below (if logged into this website as the Primary Contact). If you have not purchased a PDP Membership, you will be denied access to view or download this content.

Part A: Organisational Overview (including Governance)

Part A Policies enable an organisation to govern itself well.

Section headings include:

  • Description of Organisation
  • Vision and Purpose
  • Incorporation
  • Constitution
  • Board of Governance

The section also contains 17 pages of appendices, forms and templates to enable easy adaptation of the policies.

Downloads

Part B: Human Resource

Part B Policies cover all aspects of human resource management

Section headings include:

  • Position Description and Employment Contract
  • Recruitment and Staff Selection
  • Orientation
  • Remuneration and Benefits
  • Professional Development and Staff Training
  • Behaviour and Code of Conduct
  • Intervention and Discipline
  • Volunteers
  • Students
  • Sessional Staff

The section also contains 40 pages of appendices, forms and templates to enable easy adaptation of the policies.

Downloads

Part C: Financial Management and Administration

Part C Policies provide comprehensive coverage of financial management and administration.

Section headings include:

  • Chart of Accounts
  • Financial Management
  • Financial Reporting
  • Auditing of Reports
  • Annual Report
  • Annual Budget
  • Cash Flow Management
  • Income Generation
  • Accounts Payable
  • Authorities and Delegations
  • Accounts Receivable
  • Expenses
  • Mobile Phones
  • Reporting fraudulent or Illegal Acts
  • Insurance
  • Retention of Accounting Records

The section also contains 75 pages of appendices, forms and templates to enable easy adaptation of the policies.

Downloads

Part D: Risk Management

Part D covers all the major aspects of risk management.

Section headings include:

  • General Risk Management
  • Occupational Health and Safety
  • Incident Reporting, Workers Compensation and Rehabilitation
  • Continuous Improvement
  • Emergency and Evacuation
  • Copyright and Intellectual Property
  • Privacy and Confidentiality
  • Child Protection/Criminal Record Checking
  • Anti Discrimination, Harrassment, Bullying and Victimisation
  • Staff Wellbeing
  • Smoking, Alcohol and Drugs
  • Plant and Equipment
  • External Contract Management

The section also contains 98 pages of appendices, forms and templates to enable easy adaptation of the policies.

Downloads

Part E: Operational

This section contains policies related to service delivery and other operational matters.

Section headings include:

  • Client Services
  • Service Delivery
  • Service Development and Management
  • External Stakeholder Collaboration
  • Funding, Contracts Management and Fundraising
  • Marketing, Advertising and Media
  • Document Creation and Records Management
  • Information Technology Management
  • Premises, Occupant Groups and Room Hire
  • Administration
  • Bus Management
  • Policy and Procedure Development

The section also contains 98 pages of appendices, forms and templates to enable easy adaptation of the policies.

Downloads

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